djk88's Privacy Policy

2.1 Information You Provide Directly

Information you provide to us directly includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, or Rocket number)
• Documents submitted for identity verification (such as a national ID card or passport)
• Messages and complaints sent to the support team

2.2 Automatically Collected Information

Information collected automatically when you use the Platform:

• IP address and device type
• Browser version and operating system
• Login time and session duration on the Platform
• Pages visited and links clicked
• Information obtained from cookies and similar tracking technologies
• Transaction history and gameplay history

2.3 Information Received from Third Parties

In some cases, we may receive information from payment processors or identity verification services. This information is used solely to ensure the security of your account and the validity of financial transactions.

3.1 Account Management and Service Delivery

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Applying bonuses and promotional offers
• Keeping all gaming services on the Platform active

3.2 Security and Fraud Prevention

• Verifying your identity and ensuring account security
• Detecting unauthorized access and fraudulent activity
• Complying with anti-money laundering regulations
• Following responsible gambling guidelines

3.3 Customer Service and Communications

• Responding to your inquiries and complaints
• Sending important account-related notifications
• Sending transaction confirmation messages
• Sending promotional information where applicable (with your consent)

3.4 Platform Development and Analytics

• Improving service quality and user experience
• Identifying and resolving technical issues
• Developing new features and functionality
• Conducting statistical analysis (without identifying any individual)

4.1 Service Provider Partners

Limited information may be shared with trusted third-party technology providers, payment processors (bKash, Nagad, Rocket), and cybersecurity firms necessary for operating our services. These partners operate under strict confidentiality agreements and are only permitted to use the information for defined purposes.

4.2 Legal Obligations

We may be required to provide necessary information in response to a court order, government directive, or a lawful request from a law enforcement authority. In such cases, we will make reasonable efforts to notify you in advance where legally permitted.

4.3 Fraud Prevention and Security

Necessary information may be exchanged with industry-standard fraud prevention organizations to detect or prevent fraudulent activity. This is done in the interest of protecting all users of the Platform.

5.1 Essential Cookies

These are necessary for the Platform's basic functionality. They are used to maintain login sessions, perform security verification, and save language preferences. These cookies cannot be disabled.

5.2 Functional Cookies

Used to remember your preferences and settings, so you do not need to set them up again each time you visit. These cookies make your experience more convenient and personalized.

5.3 Analytical Cookies

Used to understand how the Platform is being used. This information is fully anonymized and is used only to improve service quality. You have the option to disable these cookies from your browser settings.

6.1 Security Measures

• All data transfers are secured by industry-standard SSL encryption technology
• Stored data is encrypted using high-grade encryption methods
• Two-factor authentication for account access
• Regular security audits conducted on servers and databases
• Unauthorized access detection systems are active

6.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, a minimum amount of information necessary for legal obligations, financial transaction records, and dispute resolution may be retained for a defined period in accordance with applicable regulations.